The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Interpret documents and instructions which contain specialist insurance terminology
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Written and oral instructions for a claim, using specialist terminology, are received, understood and documented Completed |
Evidence:
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Claims documentation containing specialist terminology is accurately interpreted Completed |
Evidence:
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Checklists and sources of information for specialist terminology used in claims are used where appropriate Completed |
Evidence:
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Abbreviations for specialist terms and related processes associated with insurance claims are understood Completed |
Evidence:
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Clarification is sought when necessary Completed |
Evidence:
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Use appropriate specialist terminology in written and oral communication related to a claim
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Appropriate specialist terminology is used in both written and oral communication with internal and external parties related to a claim Completed |
Evidence:
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Specialist terminology related to insurance claims is spelt and pronounced correctly and used in appropriate context Completed |
Evidence:
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Claims documentation is presented to a designated person for verification, if required Completed |
Evidence:
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Apply specialist terminology to claims tasks
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Specialist terminology is used correctly in the completion of insurance claims tasks Completed |
Evidence:
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Assistance or clarification is sought from specialist representatives or designated person as required Completed |
Evidence:
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All tasks are conducted within accepted organisation and ethical codes of conduct including those relating to maintaining confidentiality, privacy and compliance Completed |
Evidence:
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Extend understanding of specialist terminology
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Gaps in knowledge, such as relevant legislation, are identified and clarification is sought through appropriate source or person Completed |
Evidence:
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Abbreviations for commonly used specialist terms and associated processes for insurance claims are identified and used where appropriate Completed |
Evidence:
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Questions relating to specialist terminology used in insurance can be answered and terms defined Completed |
Evidence:
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